Early on, they installed a "Service Locator." At the time I thought it was a poor decision. They
already had links to ALSA and MDA sites where chapter and clinic locators are available and kept current. Why would the CDC want to maintain with its own databases of chapters and clinics?
The Service Locator is on the lower left of the main page at www.cdc.gov/als
Through the years it stopped working for me. I've asked others to test in their browsers, and nobody I know has been able to make it work for many months.
We went from an unnecessary piece of gingerbread to a broken piece of gingerbread.
People seeking ALS services are typically in the throes of a disease that consumes all of their time and energy. They don't need to type their zip codes into a trusted site only to find out that nothing happens.
We went from an unnecessary piece of gingerbread to a broken piece of gingerbread that is disrespectful of those who try to use it.
And it's not that hard to make broken gingerbread disappear from a website.
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